4 Comments
Feb 8Liked by Napa Valley Features

I would suggest that the lack of any consistent training program at most restaurants is at least as much to blame for this issue. While turnover is real, most restaurants do not have a comprehensive training program for their staff. They prefer to hire new staff "with experience" and then throw them into the fire.

Expand full comment
Feb 8Liked by Napa Valley Features

Well, if there ever was a tempest in a teapot issue, fretting over if a wine server knew the difference between a "barolo" grape from a "nebbiolo" one makes the top of my list. With everything going on right now, having read this article is five minutes of irreversible time that will remain forever never irretrievable.

Expand full comment
author

Point taken. However, does this issue tie into many of those other factors you mention? And if so, may seemingly minor considerations actually serve as further evidence of something more profound? Not that you should “waste” any time pondering this, but if you do, let us know. Either way, thank you for your time and energy.

Expand full comment
Feb 8Liked by Napa Valley Features

In Alabama over the holidays our server identified a very-obviously French wine as Italian. For a moment, we wondered if we were wrong and perhaps Italy had annexed Cahors...

Expand full comment